Choose a state to go to that area of the page:
| Alabama |
1-800-362-1504–Alabama Medicaid Agency
(general information number for current and potential Medicaid beneficiaries, including information on applying for Medicaid through the Children’s Health Insurance Program (CHIP))1-800-253-0799–Telecommunication Devices for the Deaf (TDD)
1-800-204-3728–Non-Emergency Transportation
1-800-545-1098–Info Connection (an Alabama Department of Public Health hotline for teens and women of child-bearing age)
1-800-824-6584–Medicaid Fraud Hotline
1-800-456-1242–Medicaid Automated Claims Submission & Adjudication System (MACSAS)–Provider Hotline
1-800-688-7989–Electronic Data Systems (EDS)
1-800-654-1385–Healthy Beginnings(an Alabama Department of Public Health maternal and child health hotline)
1-888-373-KIDS (5437)–SCHIP (ALLKIDS) |
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| American Samoa |
| 684-633-4590/4036–Local Number |
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| Alaska |
1-800-211-7470–Medicaid Hotline – billing error questions, provided services, eligibility questions (907-562-3671 for Anchorage residents)
1-800-770-5650–Provider Hotline
1-888-318-8890–KidCare Hotline(Child Health Insurance Program) (907-269-6529 for Anchorage residents)
1-907-465-3355–Division of Medicaid
1-907-269-1060–Provider Fraud
1-907-269-6279–Consumer Eligibility Fraud |
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| Arizona |
1-800-654-8713–General Information (in-state only)
1-800-523-0231–General Information (out-of-state but not nationwide)
1-800-334-5140–Telecommunication Devices for the Deaf (TDD)
1-800-334-5283–Enrollment/Plan Selection (in-state-only)
1-800-331-5090–Automated Verification Line (out-of-state)
1-800-417-7200–Automated Verification Line (in-State only)
1-888-800-3804–Chinle
1-888-425-3165–Globe/Miami
1-888-300-8348–Kingman
1-800-654-2076–Lake Havasu
1-888-778-5600–Prescott
1-877-537-1515–Showlow |
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| Arkansas |
1-800-482-8988–Customer Assistance–Medicaid Eligibility/General
1-800-482-5431–Medicaid Information Number
1-800-482-1141–Medicaid Providers (In State)
1-800-482-5850–Extension 28502, Out of State Calls
1-800-285-1131–Extension 26789, Telecommunication Device for the Deaf (TDD)
1-800-422-6641–Fraud & Abuse Hotline
1-888-474-8275–ARKIDS |
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| California |
1-800-952-5253–Medi-Cal Fair Hearings (English/Spanish)
1-800-BABY-999
(1-800-222-9999)–BABYCAL and AIM (In-State and Common Border States ; English/Spanish)
1-800-322-6384–DENTICAL(In-State and Common Border States; English/Spanish)
1-800-822-6222–Beneficiary Fraud (Statewide California; English/Spanish)
1-800-722-0432–State Attorney General’s Office Medi-Cal Fraud and Patient Abuse (In-State Only; English)
1-888-452-8609–Managed Care Ombudsman’s Complaint Line (English/Spanish)
1-800-400-0815–Department of Corporations – Complaint line regarding health plans (English – Translation services via conference call)
1-888-747-1222–Medi-Cal for Children and Healthy Families General Information and Medi-Cal for Children and Pregnant Women’s Mail-In Application Assistance (English, Spanish, Armenian, Cambodian, Cantonese, Hmong,Lao, Russian, Farsi, Vietnamese)
1-800-896-4042–Medi-Cal Mental Health Ombudsman Services
1-800-896-2512–TTY Translation Available
Medi-Cal Managed Care
1-800-430-4263–English and languages not listed below
1-800-430-7077–Telecommunication Devices for the Deaf (TDD)
1-800-430-5005–Cambodian
1-800-430-6006–Cantonese
1-800-840-5034–Farsi
1-800-430-2022–Hmong
1-800-430-4091–Lao
1-800-430-7007–Russian
1-800-430-3003–Spanish
1-800-430-8008–Vietnamese |
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| Colorado |
1-800-221-3943–Department of Health Care Policy & Financing
1-800-659-3656–Telecommunication Devices for the Deaf /Voice
1-800-659-2656–Telecommunication Devices for the Deaf/TDD
1-888-367-6557–Enrollment Broker (Contract)/English & Spanish
1-800-688-7777–MCH/Family Health
1-800-359-1991–CHIP (called CHP+)
1-888-876-8864–Enrollment Broker (Contract)/TTY
303-866-3513–Denver Metro Area (not toll free) |
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| Commonwealth of Northern Mariana Islands |
Local Medicaid Numbers
670-664-4880
670-664-4882 |
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| Connecticut |
1-800-994-9422–Area Agencies on Aging
1-800-445-5394–Alternate Care
1-800-233-2503–Connecticut AIDS, Drug Assistance Program (CADAP)
1-800-547-3443–Connecticut Partnership Long Term Care
1-800-385-4052–Customer Information Center
1-800-443-9946–Elderly Services
1-800-842-1132–Energy Services
1-800-842-2155–Fraud Hotline
1-800-609-5627–Medicare Part B Premiums
1-800-445-5394–Katie Beckett
1-800-445-5394–Pre-admission Screening and Resident Review (PASARR)
1-800-842- 1508–Public Information
1-800-445-5394–Connecticut Home Care for Elders
1-800-647-8872–Support Payment Information
1-800-842-4524–Telecommunication Devices for the Deaf (TDD)
1-800-423-5026–CONNPACE
1-800-462-0134–Administrative Hearings
1-800-811-6141–Child Care Certification Program
1-800-842-8440–EDS Provider Relations
1-877-284-8759–Husky Medical Plan
1-888-385-4225–Elderly Protective Services
1-800-243-3684–Tax Refund Intercept Information
1-800-537-2549–BRS Information
1-800-842-8320–Disability Determination
1-800-842-4474–Quality Control
1-888-328-2666–GBT-City Bank |
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| Delaware |
1-800-372-2022–Department of Health & Social Services
1-800-924-3958–Telecommunication Devices for the Deaf (TDD)
1-800-996-9969–Health Benefits Manager for Managed Care Enrollment
1-800-464-4357–Delaware Hotline
1-800-996-9969–Delaware Healthy Children Program |
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| Delaware |
1-800-372-2022–Department of Health & Social Services
1-800-924-3958–Telecommunication Devices for the Deaf (TDD)
1-800-996-9969–Health Benefits Manager for Managed Care Enrollment
1-800-464-4357–Delaware Hotline
1-800-996-9969–Delaware Healthy Children Program |
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| District of Columbia |
1-202-727-0735–Department of Human Services
1-202-783-2118–Managed Care Helpline (English & Spanish)
1-202-279-6003–Telecommunication Devices for the Deaf (TDD) for Managed Care Helpline
1-202-727-0725–Early and Periodic Screening, Diagnosis and Treatment (EPSDT) Medicaid Well Child Care
1-800-MOM-BABY (1-800-666-2229)–Maternal Child Health (MCH) (Transportation/Counseling)
1-800-666-2229–Healthy DC Kids |
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| Florida |
1-888-419-3456–Agency for Health Care Administration (AHCA) Information Center
1-888-352-5437–(1-888-FLAKIDS)–Florida Health Kids and KidCare
1-888-540-5437–(1-888-540-KIDS)–SCHIP (KidCare)
1-877-543-7669–(1-877-KIDSNOW)–SCHIP (KidCare) (in-State only)
1-877-316-8748–SCHIP (KidCare) TTY (in-State only) |
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| Georgia |
1-800-282-4536–Division of Medical Assistance
1-800-246-2757–Georgia Better Health Care
1-800-656-8739–Client Appeals
1-800-533-0686–Fraud Control Line (in-State)
1-800-766-4456–Provider Enrollment
1-800-869-1150–Welfare Information
1-800-934-9206–Early and Periodic Screening, Diagnosis and Treatment (EPSDT)/Health Check
1-877-427-3224 (1-877-GAPEACH)– SCHIP (PeachCare for Kids) |
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| Guam |
Guam Medicaid Offices are:
671-735-7274–Chief Human Services Administrator, Division of Public Welfare
671-735-7264–Human Services Administrator, Bureau of Health Care Financing
671-735-7102–Dennis G. Rodriguez, Director, Dept. of Public Health and Social Services
671-735-7282–Theresa Arcangel, Human Services Administrator, Bureau of Health Care Financing |
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| Hawaii |
(restricted to islands listed) 1-800-518-8887–for use by Medicaid providers for claim resolution
1-808-587-3521–Oahu (applicants)
1-800-587-3540–Oahu (recipients)
1-808-933-0339–Hawaii (East)
1-808-327-4970–Hawaii (West)
1-808-243-5780–Maui (or toll free for Maui, Molokai, & Lanai
1-800-894-5755–Maui toll-free number goes to the Maui office, which is responsible for Maui, Molokai, & Lanai
1-808-241-3575–Kauai
1-808-553-1758–Molokai (non toll-free) |
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| Idaho |
1-800-926-2588–Idaho CareLine and Children’s Health Insurance Program (CHIP)
1-800-685-3757–Idaho Medicaid Voice Information Service–Providers
1-866-635-7515–Medicaid Fraud and SURS Unit |
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| Illinois |
1-800-252-8635–Department of Human Services (DHS) Customer Inquiry (in-State only)
1-800-843-6154–Department of Human Services (DHS) Customer Inquiry (out-of-State)
1-800-447-6404–Department of Human Services (DHS) Customer Inquiry (TTY for the deaf)
1-800-226-0768–KidCare Health Benefits Hotline: KidCare information
1-877-204-1012–KidCare Health Benefits Hotline (TTY for the deaf; in-State only)
1-800-842-1461–Provider Health Care Hotline: KidCare Information, Medicaid eligibility verification, health profiles (in State & out-of-State)
1-800-252-8942–Refill-Too-Soon/Prior Approval/Help Desk for pharmacists (in-State only)
1-800-642-7588–Automated Voice Response System (AVRS) for pharmacists for prior approval (in-State only)
1-800-252-8903–Welfare & Medical Fraud Hotline (in-State only)
1-800-843-6154–Welfare & Medical Fraud Hotline (out-of-State)
1-800-447-4278–Child Support Help Line (in-State and out-of-State)
1-800-526-5812–Child Support Help Line (TTY for the Deaf, in-State only) |
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| Indiana |
1-800-889-9949–Hoosier Healthwise – Medicaid and CHIP (in-State)
1-800-433-0746–Indiana Family Help Line (free provider locator/referral services)
1-800-545-7763–Disability, Aging & Rehabilitation Services
1-800-622-4968–Disability Determination
1-800-382-1039–Medicaid Provider Fraud – Attorney General
1-800-446-1993–Medicaid, Food Stamps, TANF, Section8 & Housing Fraud Hotline (National)
1-800-926-8336–Child Support (in-State)
1-800-622-4932–Family Independence (National)
1-800-992-6978–Adult Protective Service (in-State)
1-887-511-1144–Child Development Bureau (in-State)
1-800-457-4584–Medicaid Recipient Hotline (Indiana & contiguous States)
1-800-457-4518 (Indiana & contiguous States) or 1-317-347-4511–Prior Authorization
1-800-577-1278 (Indiana & contiguous States) or 1-317-655-3240–Customer Assistance
1-800-457-4515 (Indiana & contiguous States) or 1-317-347-4527–Surviellance & Utilization Review (SUR)
1-800-457-4510 (Indiana & contiguous States) or 1-317-488-5046–Third Party Liability (TPL) |
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| Iowa |
1-800-338-8366 (toll free)/1-515-327-5121 (in-State)–Recipient’s Hotline
1-800-338-9154 (toll free)/1-515-327-5123 (in-State)–Managed Care Recipient’s Hotline
1-800-338-7909 (toll free)/1-515-327-5120 (in-State)–Provider Numbers Hotline
1-800-338-9158 (toll free)/1-515-327-5124 (in-State)–Drug Prior Authorization
1-800-257-8563–Iowa Children’s Health Insurance Program (CHIP) entitled “The Hawk-I Program” |
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| Kansas |
1-800-766-9012–Recipient’s Assistance Unit (in-State only)
1-800-933-6593–Provider Assistance Unit (in-State only)
1-800-285-4978–Prior Authorization (in-State only)
1-800-792-4884–Health Wave (toll-free)
1-800-792-4292–Health Wave TTY Line (toll-free) |
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| Kentucky |
1-800-752-6200–Child & Adult Abuse
1-800-432-9251–Crisis Line for Parents
1-800-775-0296–TTY for Medicaid
1-800-432-9346–Special Needs Adoption
1-800-372-2991–LTC Ombudsman
1-877-524-4718–SCHIP (KCHIP)
1-877-524-4719–SCHIP (KCHIP) TTY
1-800-662-5397–SCHIP (KCHIP) Spanish1-800-635-2570–Medicaid Member Services
1-800-232-KIDS (1-800-232-5437)–Foster Care
1-800-372-2970–Welfare Fraud
1-877-580-0066–KENPAC TTY |
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| Louisiana |
1-800-327-3419–Home Health & Complaints
1-800-488-2917–Fraud Reporting
1-225-342-3891–State Medicaid Agency
1-877-252-2447–LaCHIP
1-877-523-2987–FAX for CHIP
1-800-680-0488–Home and Community Based Waiver Hotline
1-888-544-7996–Medicare Savings Programs
1-800-834-3333-Plastic Medicaid Card
1-888-342-6207–Recipient’s Eligibility |
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| Maine |
(in-State) 1-800-321-5557 (same number for fraud and Abuse)
1-880-423-4331–Telephone Typewriter (TTY) for the Deaf
1-800-452-4694–Client Eligibility
1-800-566-3818–Division of Quality Improvement
1-800-572-3839–Third Party Liability
1-866-796-2463–Healthy Maine Prescriptions |
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| Maryland |
(in-State) General Medical Assistance and Department of Health and Mental Hygiene Numbers:
1-800-332-6347–Recorded message for the Department of Human Resources Consumer Service
1-800-685-5861–Medical Care Policy Administration
1-800-456-8900–Pregnant Women & Children/Family Planning Waiver
1-800-445-1159–Medical Assistance Provider Relations
1-800-492-2134–Eligibility Verification System (EVS) for Providers
1-800-445-1159–Provider Billing Questions
1-800-492-5231–Recipient Services
1-800-638-6252–Statewide AIDS Information & Referral Services Hotline HealthChoice Numbers:
1-800-284-4510–Enrollee Action Line
1-800-766-8692–Provider Hotline
1-800-977-7388–Enrollment Broker
1-800-492-6006–Rare and Expensive Case Management |
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| Massachusetts |
(in-State) 1-888-665-9993–Mass Health Enrollment Centers
1-888-665-9997–Telephone Typewriter (TTY) for the Deaf
1-800-841-2900–Mass Health Customer Service (for inquiries on entire program) |
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| Michigan |
1-800-642-3195–Beneficiary Inquiry
1-800-292-2550–Medicaid Information Line
1-888-696-3510–Verify Client Eligibility Medi-Fax
1-800-24-ABUSE (1-800-242-2873)–Fraud and Abuse Reporting
1-800-727-7223–Prior Authorization of Elective Admissions
1-877-864-9014–Pharmaceutical Prior Authorizations (First Health Corporation) Clinical Call Center for Physicians and Medical personnel with questions.
1-888-ENROLLS (1-888-367-6557)–Beneficiary Managed Care Enrollment (Includes instructions for foreign language and hearing impaired, in-State only)
1-877-CSHCS-37–(1-877-274-2737) Michigan Children with Special Health Care Services Health Plan Enrollment
1-888-988-6300–MICHILD Program–Michigan Children’s Health Insurance Program
1-800-359-3722–Children’s Special Health Care Services Family Phone Line & Family Support Network |
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| Minnesota |
1-800-366-5411–Provider Help Desk
1-800-657-3739–Recipient Help Desk
1-800-366-8930–Provider and Recipient TTY
1-800-657-3991–Provider Enrollment
1-800-657-3672–Minnesota Care Help Desk (CHIP)
1-800-657-3613–Eligibility Verification System (for providers only) |
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| Mississippi |
1-800-421-2408–Division of Medicaid (in-State only)
1-800-884-3222–General Information ACS Provider and Beneficiary Services
1-800-421-2408–SCHIP (MS Health Care Benefits Program) (in-State only) |
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| Missouri |
(in-State only) 1-800-392-2161–Recipient Services (also service under CHIP)
1-800-392-0938–Provider Communications
1-800-392-8030–Pharmacy/Exceptions
1-800-392-1261–Eligibility (Division of Family Services) (also CHIP eligibility)
1-800-348-6627–Medicaid Managed Care (MC+) Helpline
1-888-275-5908–MC+ for Kids (CHIP) Eligibility
1-888-863-9513–Non-emergency medical transportation
1-800-735-2966–Relay Missouri for hearing and speech impaired (text)
1-800-735-2466–Relay Missouri for hearing and speech impaired (voice)
1-800-766-0686–Utilization review |
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| Montana |
1-800-332-2272–Citizens Advocate Office (in-State only)
1-800-335-7592–Telephone Typewriter (TTY) for the Deaf
1-800-362-8312–Passport (Primary Care Services)
1-800-292-7114–Transportation Authorization
1-800-694-3084–Health Insurance Premium Payment Program
1-800-395-7961–Drug Prior Authorization
1-800-480-6823–Medicaid Provider Hotline
1-800-624-3958–Consultec (in-state only)
1-800-926-6636–MT Community Partners/Provider Line
1-888-866-0328–Addictive and Mental disorders Division/Provider Help Line
1-888-378-2836–Estate Recovery Program
1-877-543-7669–CHIP and Healthy Mothers Healthy Babies
1-800-421-6667–Montana’s Kid’s Insurance (SCHIP)
1-888-599-2233–Mental Health |
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| Nebraska |
1-402-471-8845–Kids Connection (not toll-free)
1-402-471-7715–(Lincoln) Nebraska Health Connection/Access Medicaid
1-402-595-1000–(Omaha) Nebraska Health Connection/Access Medicaid
1-800-641-1902–Share Advantage – United Healthcare of the Midlands
1-800-843-2374–Primary Care + Health Maintenance Organization (HMO) of Nebraska, Blue Cross/Blue Shield (BCBS) of Nebraska
1-800-804-5022–Value Options, Inc.-Access to Care Line (Mental Health/Substance Abuse Services)
Nebraska Medicaid Eligibility System (NMES)
1-800-642-6092–(outside Lincoln)
1-402-471-9580–(check eligibility status) Medicaid Inquiry Lines
1-877-255-3092–(for claims payment/status outside Lincoln)
1-402-471-9128 (inside Lincoln) Provider Helpline
1-800-600-1297–(outside Lincoln)
1-402-471-7718–(in Lincoln) Pharmaceutical
1-800-884-3238–(drug claim inquiry) – First Health Services (outside Lincoln)
1-800-884-7387–(drug prior authorization)(outside Lincoln) CHIP (Nebraska’s Kids Connection)
1-402-471-8845–Tom Ryan – an 800 number will be added later this year
1-877-632-5437 or 1-877-NEBKIDS Medicaid Fraud and Abuse
1-800-430-3244 Ext. 9375–(client) (outside Lincoln) Special Investigations Unit
1-800-430-3244 Ext. 9365–(provider) (outside Lincoln) Surveillance and Utilization UnitIn-State Only
Toll-Free Number District Office
1-800-843-1407 — Alliance
1-800-554-9123 — Beatrice
1-800-316-0039 — Bridgeport
1-800-497-1515 — Broken Bow
1-800-559-9718 — Chadron
1-800-330-0755 — Columbus
1-800-576-5212 — David City
1-800-467-9922 — Fremont
1-800-779-4855 — Kearney
1-800-778-1613 — Lexington
1-800-778-1612 — McCook
1-800-884-6411 — Nebraska City
1-800-782-8844 — Norfolk
1-800-778-1611 — North Platte
1-800-778-1614 — Ogalala
1-800-776-1188 — Plattsmouth
1-800-643-7415 — Sidney
1-800-755-1333 — Wahoo
1-800-557-8511 — Wilber
1-800-627-3411 — York Nebraska Health and Human Services System1-800-652-1999–Adult/Child Abuse Hotline
1-800-831-4573–Child Support Hotline
1-800-358-8802–Disabled Persons and Family Support
1-800-358-8802–Medically Handicapped Children’s Program
1-800-7-PARENT (1-800-772-7368)–Foster Parent Recruitment
1-800-272-5590–Foster Parent Training Information
1-800-833-7352–Nebraska Relay System – Telecommunication Device for the Deaf/ Teletype (TDD/TT) Users
1-800-833-0920–Nebraska Relay System Voice Users
1-877-632-5437 (1-877-NEB-KIDS)–CHIP 800 number |
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| Nevada |
| 1-800-992-0900–Department of Human Resources (in-state only) |
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| New Hampshire |
1-800-852-3345–Department of Health and Human Services
1-800-735-2964–Telecommunication Devices for the Deaf (TDD)
No fraud and abuse 800 number
1-877-464-2447–New Hampshire Health Kids Program (CHIP)
1-800-351-1888–Department of Elderly and Adult Services
1-800-949-0470–Elder Abuse, Neglect or Exploitation |
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| New Jersey |
1-800-356-1561–Medical Assistance Hotline (General Medicaid)
1-888-937-2835 or 1-888-692-2140–Medicaid Fraud and Abuse Hotline
1-800-782-0181–Medicaid Dental Bureau Hotline
1-800-701-0710–New Jersey Care 2000 and New Jersey Family Care
1-800-676-6562–REVS (Providers verify Medicaid eligibility)
1-800-776-6334–Provider Services at Fiscal Agent
1-800-792-9745–PAAD (Pharmaceutical Assistance to Aged and Disabled) Hotline
1-800-201-0720–TTY |
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| New Mexico |
1-800-432-6217–Human Services Department (English and Spanish)
1-888-997-2583–Medicaid Managed Care
1-800-609-4TDD (1-800-609-4833)–Telecommunication Devices for the Deaf (TDD)
1-800-228-4802–Human Services Department, Office of Inspector General, Fraud and Abuse
1-800-525-6519–Attorney General, Medicaid Fraud Control
1-888-532-8093–Medicaid Managed Care Enrollment |
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| New York |
1-800-206-8125–Managed Care General Department of Health
1-800-342-3009–Office of Temporary and Disability Service (was DSS)
1-800-332-3742–New York State Pharmaceutical Program (EPIC)
1-800-698-4543–Child Health Plus (CHIP) also Growing Up Healthy
For more information go to the Web Site : http://www.health.state.ny.us/nysdoh/medicaid/phone.htm |
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| North Carolina |
1-800-662-7030–CARE-LINE (in-State only -Telecommunication Devices for the Deaf (TDD); other languages; serves as referral line)
1-800-367-2229–Family Health Resource Line (SCHIP and Medicaid) (Spanish capability) (in-State only)
1-800-976-1922–TTY |
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| North Dakota |
1-800-755-2604–Medicaid/Medicaid Expansion for CHIP
1-800-366-6888–Telecommunication Devices for the Deaf (TDD) |
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| Ohio |
1-800-324-8680–Department of Human Services – Medicaid Consumer Hotline (including Ohio’s Children’s Health Insurance Program (CHIP)
1-800-292-3572–Telecommunications Devices for the Deaf (TDD) For Hearing Impaired (In and out-of-State)
1-800-324-8680–Home & Community Based Services (In and out-of-State)
1-800-627-6133–Fraud Control/Welfare Program (In and Out-of-State)
1-800-755-4769–Prenatal Wellchild/Help Me Grow (In and Out-of-State)
1-800-686-1516–Provider Relations Automated Voice Response System (In-State only)
1-800-686-6108–Provider Relations (In-State only)
1-614-728-3288–Provider Relations (Out-of-State)
1-800-686-1595–Food Stamps Enforcement (In-State only)
1-614-752-5558–Food Stamps Enforcement (Out-of-State) District Offices
Canton 1-800-686-1569
Cincinnati 1-800-686-1571
Cleveland 1-800-686-1551
Columbus 1-800-686-1566
Toledo 1-800-686-1572 |
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| Oklahoma |
1-800-522-0310–Medicaid Claims
1-800-522-0114–Providers Customer Service (In State Only)
1-800-831-8921–Pharmacy Help Desk – Providers and Recipients Customer Service (In State Only)
1-800-871-9347–Provider Enrollment Contact
1-800-767-3949–Recipient Eligibility Verification System (REVS)
1-800-987-7767–SoonerCare Helpline
1-800-268-5261–Enrollment/Plan Selection for Managed Care Third Party Liability (In State Only)
1-800-530-3002–SoonerCare Nurse Advice Triage Line (directed to Voluntary Hospitals of America)
1-800-652-2010–Finance (travel claims questions)
1-405-522-7425, 7426, & 7390–Managed Care fax lines
1-800-987-7767–Children’s Health Insurance Program (CHIP)
1-888-521-2778–To Enroll in Medicaid Eligibility, Department of Human Services
1-877-404-4500–Sooner Ride |
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| Oregon |
(in-State only) 1-800-273-0557–Client Advocate Services
1-800-336-6016–Provider Services – Oregon Medical Assistance Programs (OMAP) Hotline
1-800-393-9855–Oregon Health Plan (OHP) Benefits/RN Hotline
1-800-359-9517–Oregon Health Plan (OHP) Application Center
1-800-375-2863–Oregon Medical Assistance Programs (OMAP) TTY/TDD |
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| Pennsylvania Hotlines |
1-800-692-7462–Department of Public Welfare
1-800-932-0582–Welfare Fraud
1-800-842-2020–Healthy Beginnings (Medicaid/Children’s Health Insurance Program (CHIP) questions)
1-800-451-4886–Telecommunications Devices for the Deaf (TDD)For Hearing Impaired
1-800-986-BABY (1-800-986-2229)–Department of Health
1-800-986-KIDS (1-800-986-5437)–Department of Health Prior Authorization
1-800-433-1324–Recipient Hotline
1-800-558-2660–Brand Medically Necessary Drugs
1-800-637-7840–General Assistance Exceptions
1-800-283-8863–Anti-Ulcer Drugs
1-800-558-4477–Home Health Services Home & Community Programs
1-800-922-9384–HIV/AIDS Client & Provider Inquiry Outpatient Providers
1-800-537-8862–Practitioner Unit
1-800-932-0938–Pharmacy Unit
1-800-537-8861–Ancillary Unit
1-800-678-3337–Provider Inquiry Unit for Claim Rejections
1-800-932-0939–Long Term CareInpatient Providers
1-800-441-8187–Provider Services (out-of-State)
1-800-822-2901–Provider Services (in-State)
1-800-558-4247–used by hospitals to call Chronic Hospital Review (CHR)
1-800-558-4374–Diagnostic-Related Groupings (DRG) Unit
1-800-558-4777–Place of Service Review (PSR) |
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| Puerto Rico |
| 1-787-250-7429–General Medicaid |
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| Rhode Island |
(in-State only) 1-401-462-1300–Rite Care Information Line
1-401-462-1500–Rite Care Spanish Information Line
1-401-462-5300–Department of Human Services |
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| South Carolina |
1-888-549-0820–South Carolina Medical Programs (this includes Managed Care and Partners for Healthy Children (PHC), which is the Children’s Health Insurance Program (CHIP))
1-800-763-9087–Appeals & Hearings
1-888-662-4328–Attorney General (Medicaid provider fraud and abuse) Calls go directly to the Attorney General’s Office
1-800-868-9095–Office of Aging
1-888-364-3224–Medicaid Fraud and Abuse |
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| South Dakota |
1-605-773-6383–Medicaid/Medicaid Expansion for CHIP (not toll-free)
1-800-452-7691–Medicaid/Medicaid Expansion for CHIP (in-State and in bordering States)
1-800-305-3064–CHIP Eligibility
1-877-999-5612–Medicare Savings Information
1-800-452-7691–Medical Services Provider Voice Response System
1-800-738-2301–Breast and Cervical CAncer Treatment
605-773-4678–Medicaid questions (not toll free) |
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| Tennessee |
1-800-669-1851–TENNCare Information Line (Medicaid and SCHIP)
1-800-772-7647–Telecommunication Devices for the Deaf (TDD)
1-800-254-7568–Hispanic Line |
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| Texas |
1-800-647-6558–Children’s Health Insurance Program (CHIP) (English & Spanish)
1-800-964-2777–Medicaid Managed Care/Client Assistance – (MAXIMUS) (STAR & STAR+PLUS Health Plan) (English & Spanish)
1-800-436-6184–Fraud Abuse Hotline (English & Spanish)
1-800-792-1109–Rehabilitative Services
1-800-252-8010–Hospice Hotline
1-800-448-3927–Eligibility Hotline
1-800-925-9126–Provider Inquiry/National Heritage Insurance Company (NHIC) Medicaid Payment Contractor Numbers Restricted to In-State Calls
1-800-458-9858–Long Term Complaint Line/Consumer Advocate for Nursing Facility Residents (English & Spanish)
1-800-447-8477–Medicaid Fraud Hotline – Office of Inspector General, U.S. Department of Health and Human Services
1-800-252-8154–Texas Department of Mental Health and Mental Retardation (TDMHMR) Consumer Protection Hot Line
1-888-834-7406–Medicaid Eligibility
1-512-338-6518–Medicaid Payments thru Texas Department of Health |
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| Utah |
1-800-662-9651 (for Utah, Colorado, Wyoming, Arizona, Nevada, and Idaho only; Spanish interpreters available)
1-888-222-2542–Children’s Health Insurance Program (CHIP) |
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| Vermont |
(in-State) 1-800-250-8427–Medicaid Eligibility
1-888-834-7898–Telephone Typewriter (TTY) for the Deaf
1-800-917-7787–Ombudsman |
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| Virgin Islands |
| 1-340-774-4624–General Medicaid Number |
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| Virginia |
1-800-552-8627–Medicaid Provider Helpline
1-800-358-5050–Transportation Helpline
1-800-643-2273–Medallion/Health Maintenance Organization (HMO) Helpline
1-800-421-7376–Maternal & Child Health Helpline
1-800-884-9730–Eligibility Helpline
1-877-822-6764–Virginia Children’s Medical Security Insurance Plan |
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| Washington |
(in-State only) 1-800-562-3022–Automatic Enrollment System
1-800-562-6188–Provider Hotline
1-866-545-0544–Medicaid Providers
1-800-562-6136–for calls regarding 3rd party insurance
1-800-562-6906–Fraud & Abuse Hotline
1-800-865-7801–Eligibility Questions
1-877-543-7669–Children’s Health Insurance Program |
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| West Virginia |
1-800-642-8589–Department of Health & Human Services/Client Services
1-800-688-5810–Medicaid Eligibility/CONSULTEC Medicaid Eligibility
1-800-642-3607–Provider Services–Billing Questions & Policy (in-State)
1-800-633-4340–Consumer Claims Review
1-800-433-3019–Provider Relations/CONSULTEC Provider Relations
1-800-642-8522/9704–Title V
1-888-983-2645–Children’s Health Insurance Program (CHIP) |
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| Wisconsin |
Medicaid Recipient Resources Lines
1-800-362-3002–Medicaid Recipients Services and BadgerCare Hotline
1-888-907-4455–BadgerCare Services
1-800-888-7989–Medicaid recipient Hotline
1-800-722-2295–Maternal & Child Health (MCH) Hotline
1-800-642-7837–Program for Children with Special Health Care Needs
1-800-291-2002–Managed Care Enrollment Specialists
1-800-218-8408–Women’s Health Hotline (WI WelWoman Program) |
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| Wyoming |
1-888-996-8678–Department of Family Services Eligibility Information
1-307-777-5648–Telecommunication Devices for the Deaf (TDD) within the Department of Health
1-800-251-1268–Provider Link to Department of Health
1-800-251-1269–Client Link to Department of Health
1-800-944-4769–Statewide initiative with Ronald McDonald’s Childrens’ Charities of the Rocky Mountains (TDD number is 1-800-877-9965) |
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